Privacy Policy
Effective Date: August 27, 2026
Legal Business Name: Starfish Painting, LLC
Website: starfishpainting.company
Support Email: Abby@starfishpainting.com
1. Introduction
Starfish Painting, LLC ("we," "us," or "our"), operates the website starfishpainting.company (the "Site"). We are committed to protecting the privacy of our users, clients, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or interact with our services.
2. Information We Collect
We collect both personal and non-personal information to provide and improve our services:
- Personal Information: This includes information you voluntarily provide to us via contact forms, quote request forms, and registration fields, such as your name, email address, phone number, and physical address.
- Non-Personal Information: This includes data collected automatically through your interaction with the Site, such as your IP address, browser type, operating system, referring URLs, and device identifiers.
3. How We Use Your Information
We use the information we collect for legitimate business operations, including:
- Responding to inquiries, fulfilling requests, and providing customer support.
- Generating and processing project quotes and service estimates.
- Sending operational, transactional, and promotional communications.
- Maintaining, securing, and optimizing the performance of our Site.
4. SMS Communications & Mobile Messaging
Starfish Painting, LLC utilizes mobile messaging to communicate with clients and interested users.
Express Consent: Explicit consent to receive mobile messages is collected via separate, unchecked checkboxes on our web forms. Consent is entirely voluntary, and checking the box is not a condition of purchasing any goods or services from us.
Types of Messages: We send non-marketing text messages regarding quotes, project updates, scheduling, and service notifications. We also send marketing text messages about special offers, discounts, and service updates.
Message Frequency & Charges: You will receive up to 4 messages per month, plus messages as needed related to your project. Standard message and data rates may apply depending on your wireless plan.
Opt-Out & Support: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. For assistance, you can reply HELP or contact us at Abby@starfishpainting.com.
Data Retention: Opt-out requests are honored immediately and suppressed numbers are retained for 24 months solely to enforce the opt-out.
Mobile Information Non-Sharing Statement: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Information Sharing
Access to personal information is restricted to authorized employees and service providers bound by confidentiality agreements, who use it solely to operate our business and deliver services to our clients.
6. Data Protection & Security
We implement industry-standard administrative, technical, and physical safeguards designed to secure your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method can be guaranteed 100% secure.
7. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. You can configure your browser settings to refuse cookies or alert you when cookies are being sent, though some parts of the Site may not function properly without them.
8. Your Rights & Choices
You have the right to access, update, correct, or request the deletion of the personal information we hold about you. You may withdraw your consent for SMS communications at any time via the opt-out mechanisms outlined in Section 4. To exercise these rights, please contact us at Abby@starfishpainting.com.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal information, we will delete it immediately.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our Site or services after revisions are posted constitutes acceptance of those changes.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Legal Business Name: Starfish Painting, LLC
Website: starfishpainting.company
Support Email: Abby@starfishpainting.com